IACC SpecialistApply Job ID 2018-9178 Location , United States Clearance
Perspecta’s risk decision group is the largest provider of background investigation services for the U.S. government in the federal, intelligence and civilian space.
We arecurrently seeking candidates for an Integrity Assurance Contract Compliance (IACC) Specialist - Complaints. Candidates for this opening may be located remotely and work from home.
The IACC Specialist’s ultimate goal is to ensure a quality product is provided to the customer. Primary duties consist of oversight of the overall product and contract compliance in terms of quality. The IACC Specialist will research/investigate complaints, interview sources/subjects/investigators, find resolution and write up summaries and synopsizes. The IACC Specialist will advise the Corporate Director and/or Deputy Director of IACC as well as NBIB when necessary of any findings/issues.
- Review Field Investigator notes to ensure notes meet standards; follow up with FMs and investigators
- Support the re-contact program when needed by conducting source re-contacts
- Review and follow up with appropriate managers regarding any quality, professionalism or integrity issues with Field Investigators
- Investigate and research complaints both internal and external and report those findings to NBIB and internal management
- Other duties as assigned
TasksThe job tasks identified below are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made as appropriate to enable individuals with qualified disabilities to perform these essential functions.
Sit for long periods of time, stand, walk, move about the facility, bend, stoop, and climb stairs; demonstrate sufficient hand, arm and finger dexterity to operate computer keyboard and other office equipment; reach above shoulder height, below the waist, and lift to file documents or store materials; lift and move up to 25 pounds; speak and hear sufficiently to communicate in person and over the phone; read words and numbers; maintain visual ability including close vision, distance vision, color vision, peripheral vision, depth perception and to adjust focus; work overtime as required; meet expectations for attendance and punctuality; able to pay attention to details; able to concentrate; interact professionally, cooperatively and productively; perform in a manner that prevents errors and omissions; tolerate a constant, moderate noise level; work independently; carry out assignments to completion within parameters of general instructions, prescribed routines and standard practices; successfully manage stressful work situations; meet multiple deadlines consistently.
- Bachelor's degree or 3 years progressively responsible work experience may be substituted
- New hire orientation
- Extensive work experience in at least one of the following areas: Federal background investigations, or non-financial compliance/auditing
- 2-3 years’ experience conducting NBIB background investigations or other investigations preferred
- Knowledge of the NBIB handbook and NBIB investigation procedures preferred
- Must have excellent customer service skills
- Must be well-organized with good time management skills
- Must have ability to work independently and meet deadlines
- U.S. citizenship (required for federal security clearance)
Federal Background Investigation REQUIRED please read.
The selected candidate for this position must be able to successfully obtain and maintain a favorably adjudicated government background investigation.This background investigation requires U.S. citizenship and will include an investigation of 10+ years of history including financial, education, employment, medical, residence, and personal records.The cost of this investigation will be paid by Perspecta.
Every day at Perspecta, we enable hundreds of thousands of people to take on our nation’s most important work. We’re a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation’s most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves—to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.
Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways—not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.
Perspecta’s talented and robust workforce—14,000 strong—stands ready to welcome you to the team. Let’s make an impact together.
Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.
Thank you for your interest in Perspecta. We are excited about our company and look forward to welcoming new employees to our talented team. Perspecta was recently formed through the combination of DXC Technology’s U.S. Public Sector business with Vencore and KeyPoint.
While applying for a job, you may find yourself having to create/sign-in with various accounts depending on the legacy company of the specific application you are completing. We appreciate your patience as we work behind the scenes to fully integrate our systems and create a consolidated applicant experience.Continue Application