Skip to main content

Search jobs

Search

LinkedIn job matching

Service Desk Agent

Apply 2020-95740 Boise, Idaho Secret
Business Group Highlights

Navy Marine Corps

The Navy Marine Corps business group provides end-to-end IT solutions to the Department of the Navy including transport, networking, end user hardware and services, cybersecurity and staffing.  Using agile engineering and DevOps methods, we produce mission-specific solutions to solve the Fleet's challenges.


Responsibilities

Experience with Microsoft Windows OS, Active Directory, Service Manager, Remedy, Remote Desktop, and Hardware/Software troubleshooting.  SECRET clearance (SSBI preferred)  Must be a United States citizen  Basic network troubleshooting (TCP IP)  DoD 8570: A+ Certification on hand on first day. (Could accept Network +, Security +, or CISSP)  NMCI experience or knowledge preferred  Excellent customer service / customer interaction skills  Exceptional communication and documentation skills for troubleshooting and trouble ticket handling  Demonstrated aptitude and desire to excel as an IT professional/leader


Qualifications

Requires High School level plus some advanced training. 2-3 years of experience.

Requires an Active DoD Secret Clearance


About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds.  Our company was formed to bring a broad array of capabilities to all parts of the public sector—from investigative services and IT strategy to systems work and next-generation engineering.


Our promise is simple: never stop solving our nation’s most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector.

Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.

Apply

As a government contractor, Perspecta abides by the following provision
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job alerts

Join our talent community and get Perspecta job alerts delivered to your inbox. Click "Add +" after entering your interests, then click "Subscribe" and we’ll email you when an opening matches your criteria.

Interested In

  • Technical Support/Help Desk, Boise, Idaho, United StatesRemove

Search

Please be aware of recruitment fraud and third parties misrepresenting themselves as Perspecta recruiting and other members of our management team. Perspecta does not request personal information outside of the online application at careers.perspecta.com or perspecta.com/careers, nor will Perspecta ever request payment or banking-related information, or advance money as part of the hiring process. Perspecta applicants chosen to move forward in the hiring process will be contacted by a Perspecta talent acquisition representative, and only from an “@perspecta.com” email extension and not via personal email providers such as Gmail, Yahoo, etc. or any chatting apps. If you believe you have been sent fraudulent correspondence please go to: https://www.ic3.gov.